16 be Privacy Policy — Your data is safe with us

When you register on the 16 be platform, we collect essential identifying information including your name, email address, mobile number, and date of birth. Payment-related information such as mobile banking numbers or bank account details may also be collected to facilitate financial transactions. When you use our platform, your device type, browser information, IP address, and usage patterns are automatically recorded. Information is collected through cookies and similar technologies to enhance your browsing experience and analyze platform performance. We only collect information that is genuinely necessary to provide our services — no excess data is collected.

The information you provide is primarily used to manage your account, verify your identity, and ensure secure transactions. It is also used to improve the quality of the platform's services, develop new features, and personalize your experience. Your contact information is used to send important updates, security alerts, or account-related notifications. Usage patterns are analyzed to prevent fraud, detect suspicious activity, and maintain platform security. Certain information may also be used to comply with applicable laws and regulatory requirements in Bangladesh.

16 be never sells your personal information or transfers it to third parties for advertising purposes. Limited information may be shared with trusted payment gateway partners for payment processing, but they are also bound by strict confidentiality agreements. Information may be disclosed to relevant authorities in Bangladesh if required by legal obligation or court order. Technology service providers for the platform only have limited access to the information necessary for their specific tasks and may not use that information for any other purpose. We ensure that any third party complies with our privacy standards.

To keep your data secure, 16 be uses industry-standard SSL encryption technology that prevents third-party access during data transmission. Our servers and databases undergo regular security audits and the latest security patches are applied. Two-factor authentication and suspicious login detection technology are used to prevent unauthorized access to accounts. Our staff only have access to the information necessary for their specific role, and all employees are bound by confidentiality agreements. In the event of a security breach, we promptly notify the affected users and take the necessary steps to address it.

As a user in Bangladesh, you have the right to view, correct, and request deletion of your own data. You can contact our support team at any time to request a copy of the information we hold about you. The option to opt out of marketing or promotional communications is available in your account settings. After account closure, certain information may be retained for a specified period due to legal obligations, but that information is no longer actively used. If you have any questions about your privacy rights, our support team is always ready to help.

16 be's website and app use cookies to enhance your browsing experience. Essential cookies are required for the platform's core functionality and cannot be disabled. Analytical cookies help us understand how users interact with the platform, which allows us to improve our services. You can manage cookies through your browser settings, however disabling certain cookies may cause some platform features to not work properly. We do not use any third-party advertising cookies, and your browsing history is never shared with external organizations.